Defining a safe campus community—
Re-imagining the system
DES440-441 Professional Practice Studio is a year-long course that engages design students in an interdisciplinary professional project involving civic or social engagement. This year’s topic is campus safety sponsored by Dean Rebecca Rugg, College of Architecture, Design and the Arts, and Director Marcia Lausen, School of Design.
This year-long exploration has served to uncover the perceptions of campus safety from those most invested in it, our community. Informed by our research, 19 student designers identified key areas of concern on the UIC campus. With these considerations, we have designed meaningful solutions to promote wellness and safety throughout campus.
User Research
When examining a topic like campus safety, it is critical that our solutions be human-centered. In order to do that qualitative research was conducted. We surveyed 167 individuals consisting of UIC students, staff, parents, alumni, and other affiliated parties to better understand perceptions of campus and safety at UIC. The research includes:
Demographic research
Ethnographic research
Quotes
Graph information
Research methodologies
Campus Affiliation
Ethnicity
LGBTQ+
Who do you feel poses the greatest threat to campus?
How often do you feel safe on campus?
Other Threats
User Journey
Discovery
(Consideration)
Research
Student researches different institutions for transfer or enrollment, discovers UIC.
Begins application process for financial aid, scholarships and grants, and housing.
Application
A Prospective student applies to UIC through common app or transfer—completes placement tests, prepares documents, and sends exam scores for the enrollment process.
Receive admission packet in mail and in online portal, receives UIC email sign-up.
Student researches different institutions for transfer/enrollment, discovers UIC.
Orientation
Student becomes familiarized with campus layout and campus resources through campus orientation and orientation leaders/staff. Receive email updates on enrollment processes and next steps. Student completes financial training, Title IX/sexual harassment training, and registration training.
Student begins registration for classes. Student enrolls in direct deposit and manages other related accounts & profiles.
Engagement
(Enrollment)
UIC Welcome Kit/Experience
Fostering a sense of community and comfort with campus is important for all students, whether they are arriving at UIC for the first time or returning for their fourth year. These proposed solutions help UIC students become better acquainted with the campus layout and resources. Class schedules are an exciting part of starting a new year. To lessen the stress of finding their new courses, students receive an email of their class schedule that links to a color-coded map.
Each class is given a distinct color which correlates to a marker on the campus map for easy navigation. To further assist student navigation, during the first week of class each semester student volunteers will be available to guide students to classes and campus resources. Their distinct red vests and friendly smiles make them easy to locate. A yearly planner helps UIC students stay organized. The updated design boasts a planner, campus map, safety services information, and coupons/swag to get flames excited for the new school year.
Foundations/First Year
Student begins to get acclimated with dorms, intercity commute and campus layout through scheduled classes. Student applies to/declares major or continues to take general education classes.
Student gets involved with on-campus/off-campus extracurricular activities or jobs.
UIC Safe App
Phone apps have become a ubiquitous part of daily life. This accessibility makes them a perfect platform to support campus safety initiatives. UIC created a safety app UIC SAFE, but uptake by the student population was slow. To understand why, students, staff, faculty, were interviewed as well as campus police.
The problem was around the user experience. By researching layouts of other existing apps and experimenting with the current design, a new proposed layout was created, informed by feedback from the UIC community. Focusing on simplicity, approachability, and ease of use, this update makes the interface more intuitive and content more appealing to users. This design represents what the next phase of the app could look like.
UIC Journal
Acting as a campus-wide voice, this journal embodies the experiences and needs of UIC students. This semiannual journal fosters a sense of community. It is a tool for way-finding, well-being, planning, and success. These pages contain stories for students, by students, and inspires action, connection, and curiosity.
UIC Banners & Signage
Signage forms an important part of the university landscape. After conducting research and collecting data, one area of improvement identified was a lack of distinction with buildings and services signage on campus. The goal was to create a new system not only to assist students with campus navigation, but to educate the UIC community about campus resources, including safety.
By creating clear, simple, and streamlined layouts, the reader is able to be more efficiently informed without an overflow of confusing or unnecessary information. Each sign follows a grid structure that emphasizes visual hierarchy, allowing important information to be quickly recognized. The signs can be tailored to serve different purposes, such as providing information about campus resources or relaying emergency information. As UIC is nestled within the city of Chicago, UIC signage and banners act to more clearly establish the boundaries of campus.
Sophomore
Student continues to work and get involved on campus while taking general education classes. Student begins to do major required coursework, study for exams while staying at school/on campus during late hours, and commuting to & from campus.
Students are prompted to retake Everfi harassment training also prompted to update their profile password. During this time, students are also allowed to seek and live in housing off-campus.
Student declares major/applies to major and continues to registers to class for the following semester.
Junior
Student completes major required courses, seeking internships and jobs, and attending career fairs. Student is prompted again to complete Everfi harassment training.
Student continues to register to class/enroll for the following semester.
Senior
Student completes major required courses, seeking internships and jobs/attending career fairs. Student completes capstone projects.
Prompted to complete training.
Student applies to graduate. Student may decide to apply to graduate school/continue education at this point.
Our Campus
Our Campus is the brand identity for the UIC safety initiative. It represents issues surrounding the safety of the UIC community; physically, mentally, and emotionally. Our Campus is a proponent of community inclusivity and school-wide solidarity. The mark acts as a symbol of safety on campus, easily identifiable to students, faculty, and staff.
The logomark speaks to the aforementioned values while also representing the campus’ shape, both literally and figuratively. The square embodies the Chicago neighborhoods that encompass UIC campus, reminding of our place within a greater community. The square also represents a safeguard for everything our campus wishes to protect and enrich. The gradient color palette that accompanies the mark represents Our Campus’s mission to promote inclusivity and awareness.
Exit
(Post-Graduate/Alumni)
Former student continues to apply for jobs, may visit campus occasionally.
Design Identity & Leadership
Design Identity and Leadership is a year-long course sequence option allowing students to engage in an interdisciplinary professional project involving design research and civic or social engagement. Emphasis on teamwork, advocacy and presentation.
Ola Alsarraj
Welcome Kit
Madison Chessare
UIC Journal
Christopher Inthavong
Exhibitions
Alannah Ray
Exhibitions
Heather Trofimchuk
Mobile App
Kamil Bednarz
Welcome Kit
Valeria Guillen Sanchez
Mobile App
Patricia Luna
Banners and Signage
Miranda Rickhoff
Mobile App
Robert Zolna
Instructor
Graeme Boland
Identity
Jonathan Hernandez
Mobile App
Mirella Munoz
Banners and Signage
Ivan Salazar
Research
Bethany Chan
Exhibitions
Jocelynne Hernandez
Banners and Signage
Adrian Politzer
UIC Journal
Isabel Steinberg
Identity
Thank You!
It takes a campus...
We would like to thank the students, faculty, and staff of the University of Illinois at Chicago for their participation in our course project. We found your comments thoughtful, inspiring, and motivating. Without your help we would never have gotten this far. This work is yours as well.
Kathie Chung, Senior Lab Specialist, UIC School of Design; Annabelle K. Clarke, Assistant Director, UIC School of Design; Gino Fiore, Founder, Experience Designer, Traceable Change; Mary Foyder, Founder and Service Designer, MF DESIGN LLC; Julie Grey, MSc. PMP, Emergency Management Specialist, Office of Preparedness & Response, Office of the Vice Chancellor for Administrative Services; Stan Grice, Captain of Operations, Commanding Officer, Administrative/ Support Services, UIC Police; Daniel Mellis, Print Lab Manager, UIC School of Design; Nicole Sammartino, MPH, Clery Act Compliance Coordinator, Office of Preparedness & Response, Office of the Vice Chancellor for Administrative Services; Rebecca, Professor, UIC; Roger, Building Services; Daria Tsoupikova, Professor, New Media Design, App Designer; Elsa Ziegler, Security Guard Supervisor, UIC Police; Abraham R, Alex P; Anastasiia G; Angelika H; Anya M; Bobby L; Bridget M; Diana G; Hannah T; Heather T; Jennifer C; Lexi G; Makala S; Nashali M; Tonia L.
A special thank you to Dean Rebecca Rugg, College of Architecture, Design, and the Arts for her support in undertaking this topic, and Director Marcia Lausen, School of Design for her continued support through a very challenging year.
We’d like to thank the exhibitions team, Bethany Chan, Alannah Ray, Christopher Inthavong, for seamlessly transitioning the design of year-end course exhibition into a digital experience. We wouldn’t have gotten to where we are today without your creativity, diligence, and drive. Thank you for herding us cats and keeping us on track.
Lastly to the students of DES440-441 who last August walked into a classroom expecting a very different course but optimistically rose to the challenge, researching and designing through a series of extraordinary circumstances. Your patience, humor, and creativity was infectious. Thank you.